9th November

Royal Lancaster Hotel London

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Hours
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Agenda for Financial Crime 360

08:00

Registration

08:45

Welcome remarks

Senior representative, Emerging Payments Association

 

SESSION ONE – ECONOMIC CRIME PLAN GOVERNMENT PERSPECTIVE

 

08:50

Keynote address

Lord Holmes of Richmond MBE

09:00

Panel discussion: Financial crime – the regulatory landscape

 

AML update: Understand the new money laundering safeguards – has this been impacted in light of President Biden tightening up on cyber security?

 

Brexit: How will Brexit affect non UK clients post the grace period during the current transition?

 

Kalifa review recommendations: How are the new approaches in the report going to be applied by industry?  How do regtech companies fit into the review?

 

Global collaboration: How can global regulators collaborate on a global scale to work together to lead the industry on better fraud management?

PSD2:  How should the industry prepare in anticipation for the March 2022 PSD2 deadline? Economic crime implications

 

Moderator: tbc

 

Ian Bolton, Founder and CEO, Sanctions SOS

Andrew Churchill, Consultant and Researcher, Technology Strategy

Neil Whiley, Director of Sanctions, UK Finance

Senior representative, Visa

 

09:40

Hiding in plain sight: the search for money launderers

 

How can we as an industry stop fraud hunting? Where is the industry currently falling short and what are the base concepts which will move us forward to combat financial crime? Graham Barrow will highlight the absurdities that allow money launderers fairly free access to the world’s financial systems

Graham Barrow, Director – The Dark Money Files

Ray Blake, Director – The Dark Money Files

 

10:05

Keynote: Reserved for Visa

10:30

Break

SESSION TWO: WHAT DOES FINANCIAL CRIME LOOK LIKE IN 2021 & BEYOND?

 

Moderator: Mark McMurtrie, Director, Payments Consultancy Limited

11:00

Through The Eyes Of A Criminal evolution 5.0

Market insights: Take a whistle stop tour of the financial crime landscape – what are the market situations, what are the trends and what are the solutions? 

 

Prioritising risks: Hear the latest financial crime stats and patterns including card fraud, remote purchase, money scams, fishing, money mules and AML though crypto.

Tony Sales, Head of Strategic Development and Co-Founder, We Fight Fraud

11:30

Practical Obstacles and solutions session

Through a series of scenarios based on customer challenges, hear first hand case studies of financial crime technologies in practice. What was the problem, why was the technology chosen, how long did it take to implement and what are the results to date?

 

Reserved for SWIFT

12:00

Panel session: Tackling the moral hazard – What is the optimal level of friction required to offset the current lack of customer liability?

 

Customer autonomy: Does the industry need to reign in usability to keep customers secure? What is the compromise between friction and customer experience?

 

Balancing financial crime prevention & product: What are the base tests and checks which should be implemented vs the need to provide a frictionless service?

 

Results to date: Has confirmation of payee raised concerns on customers’ experience ? Is it fair to place the liability on the customer if a payee doesn’t match?

Moderator: Samantha Sheen, Financial Crime Compliance and Strategy Advisor & Trainer, Ex-Ante Advisory Limited

Phil Coole, MLRO, Director – Financial Crime, OakNorth Bank

Tim Pigott, Industry Lead, Nationwide Building Society

Daniel Belda, Director of Marketing Strategy, Payments at Ekata

13:00

Networking lunch

 

Lunch and learn 1: Next generation facial and thumb points biometrics

Lunch and learn 2: Transaction monitoring to make better decisions

fraud

Lunch and learn 3: Behavioural biometrics to combat fraud

Lunch and learn 4: Technology to ensure regulatory compliance

 

SESSION THREE : UNDERSTAND YOUR CUSTOMER  IS THE NEW KYC

14:00

Digital ID Q&A session: Ditching the paper trail – Is digital ID the solution to security vs frictionless?

How is digital ID better than physical – what does a baseline digital ID look like? How will it offer a new form of onboarding – what does the customer journey look like? How is the transformation of the UK identity market going to affect the supply chain? How does this compare to EIDAS?  How will it enable AML checks to be more compliant? Which regulatory body will oversee digital IDs in the UK?

Interviewer: Steve Pannifer, Managing Director, Consult Hyperion

Interviewee: Alison McDowell, Digital Identity Advisor,  DCMS

14:25

Scenario based panel: Understanding your customer beyond their ID

 

Putting context to your customer: How do you look beyond the person you are onboarding? Which checks can go beyond what a customer earns and understand the affordability piece of a customer e.g gambling?

 

Situations where case by case is required: Can technology help you understand your customer situated in remote and compromised regions? Can you tailor the layers of onboarding on a case by case basis to ensure customers are not being inconvenienced by having their accounts blocked etc…?

 

Choosing the appropriate technology: With an increasing number of 3rd party providers providing add-on monitoring and KYC capabilities – what are your needs vs your budget? Is developing in house technology the key to success? How far can technology take you in assessing your customer?

 

Moderator: Steve Pannifer, Managing Director, Consult Hyperion

John Sam-Kubam, MLRO, Head of Financial Crime, Crown Agents Bank and Crown Agents Investment Management

Alex Nash, MLRO, Cashplus Bank

Harpreet Jagdev, Group Head of Risk & Deputy Head of Compliance, Choice International Ltd

15:15

Networking coffee break

 

 

SESSION FOUR: MONITORING AND DATA SHARING

15:45

Scenario based panel: When is it time for the human in the loop to assess risk?

Data sharing: How do you gather data for risk based decision making? What are the lessons learned between Belgium & Netherlands and their approach to data sharing?

 

Legislative point of view: What are the legal implications of sharing data- Where does GDPR come into it? At what point are we taking too much data?

 

Risk based decision making: How far can technologies take you in monitoring your customers? Are the perceived high risk customers for e.g. adult services and gaming best monitored by a human? What experience do you need to assess risk – where does the responsibility lie in your business?

 

Moderator: Sarah Francis, Payments Advisor and Senior Consultant, Polymath Consulting

Daniel Belda, Director of Marketing Strategy, Payments at Ekata

Donald A Gillies, CEO and Co-Founder, PassFort

Tony Sales, Head of Strategic Development and Co-Founder, We Fight Fraud

Mitch Trehan, UK Head of Compliance and MLRO, Banking Circle

 

 

SESSION FIVE: EDUCATING THE CUSTOMER 

16:35

Scenario based panel discussion: How to communicate effectively with customers to help them protect themselves

 

Financial education for consumers : Not all consumers are part of the “apple ecosystem”. How should banks support consumers to understand how to bank safely? How do we deter customers from becoming money mules? With social media now a mainstream source of information for many, how should you train your consumers to remain safe?

 

Holding corporate clients to due diligence: Business email compromise is still a huge pain point for corporates and their banks – how can the industry collaborate to develop a framework of self-checks for businesses?

 

The appropriate means of communication: How do you structure your company to communicate effectively with your customer without overtipping fraudsters? Why are banks using SMS for customer communication when this channel is subject to compromise?  

 

Moderator: Mike Chambers, Chairman, Answer Pay

Alex Beavan, Senior Manager – Fraud and Internal Investigations, Western Union

Jane Barber, Regulatory and Trade Association Lead, Payments – NatWest

Will Berry-Edworthy, Global Financial Crimes Investigations & Intelligence, Intelligence Officer – Senior Vice President EMEA, Citi

Paul Maskall, Manager – Fraud and Cybercrime Prevention, UK Finance

17:30

Networking reception

19:30

End of Financial Crime 360