Helen currently leads Financial Crime Compliance initiatives in the Americas and UK region at SWIFT. With thirteen years’ experience in various compliance roles, Helen is charged with positioning and expanding SWIFT’s varied compliance offering into the financial services and corporate sectors across the region. Helen is ACAMs qualified and is a member of the International Compliance Association, holding multiple ICA certificates. She holds a LLB (Hons) degree in Law and Criminology from Southampton Solent University. In addition to her FCC responsibilities, Helen is also a Global Ambassador for Diversity and Inclusion initiatives at SWIFT.
What can we look forward to from your session at Financial Crime 360?
An insight into real life financial crime challenges that a global commercial bank face and practical steps to how they have adapted, overcome and relieved them. Additionally we will be talking about some more recent complexities that the banks face.
Why is the topic important to you and your company? Why is the topic so important now?
SWIFT is all about collaboration. Collaboration with our members and collaboration with partners to make the cross boarder payments frictionless but without compromising the effectiveness of financial crime prevention measures. The world is changing, customers want real time payments and banks are managing the risks involved without compromising the customer experience.
Where are the industry challenges & pain points in Financial Crime area? How can these be overcome?
Some key challenges that Financial Institutions are facing are data quality, changes in technology and the lack of collaboration between teams which are further compounded by increased regulatory complexities and increasing customer expectations. Incomplete, poor quality and multiple data formats has a negative impact on STP and this can lead to increasing costs due to the resources needed to rectify the issues. The implementation of ISO20022 should see rich, more standardized data resulting in an improvement in screening and monitoring. Many payments teams and Compliance teams are working in silos rather than with one another. Collaboration can lead to educating one another and reducing mistakes and friction.
Where do you see the industry going with this in the future?
I believe that improved quality and trusted data opens up the ability to utilize AI and ML in combatting financial crime compliance.